Popular Articles
What are the SIP Response Code Categories? ☎️
In a SIP protocol, there could be a variety of response codes during a call. They are primarily categorised into six classes – 1xx is ‘Informational’ or ‘provisional’. These codes are noticed before a connection is made. 2xx is ‘Success’ 3xx is a ...
What does the color of the phone number in the Moitele softphone indicate?
Colour codes in the softphone help users to understand the probability of a call connectivity in three universal colours: RED color indicates the likelihood of answering for the dialled number is less for various reasons. The reason could be anything ...
What are call status codes?
Introduction In VOIP telephony every call has a status i.e.., Answered, Busy, No Answer or Failed. While it is pretty straightforward for calls with status ‘Answered’ or ‘Busy’, there could be various reasons for calls with status ‘No Answer’ and ...
What to do when your payment is not updated?
At Moitele, we have automated our payments made through Paypal and Credit card when paid using the links in our low balance email notifications or from our customer portal. This automation works smoothly for verified customers with history of at ...
How do I sign into my Admin account?
Visit www.app.moitele.com and choose Admin Account. Type in your Username and password. (make sure the password is correct) If you have forgotten your password, click Forgot Password. You will be asked to enter your email and reset password link will ...