Can we get a flat pricing per agent or user?
Yes, we offer a variety of pricing to our customers. We have noticed that Pay as you go has been the most popular billing method among our customers. In pay as you go mode, customer pays us in advance. The payment is reflected as balance in his account. As and when the customer makes a call, we deduct an amount equivalent to the consumption depending on the destination dialled and time answered.
Other possible pricing options are -
- Per user pricing - We bill our customer a flat price for every agent/sub user.
- Minutes package - We could also bill our customers when they have a bulk requirement towards a destination. For example, a customer may want to consume 100,000 minutes to USA
Where can I find the call rates?
You can find the call rates in the user portal. Follow these simple steps. 1. Login to the admin account in the user portal. 2. Go to the billing module. 3. Select the call rates to see the rate for every country.
How to edit/update an existing agent on Moitele User portal?
Follow a few simple steps and easily edit existing agents to your account! Any of the following actions can be done under an existing agent. Change username Change password Change caller id Change the agent status Change agent username Log-in to your ...
How can I log work hours and break hours in agent attendance module?
Our new feature in agent portal allows users to directly log work hours on Moitele server. Users can login to the agent portal using agent credentials avaiolable in admin portal under 'Agents/DIDs'. Follow the instructions carefully. 1. Visit ...
How to purchase new agents on Moitele customer portal?
Follow few simple steps and easily add new agents to you account! Log-in to your account at app.moitle.com Go to Billing> click 'BUY SUBSCRIPTION' . You will now see a drop-down menu, click 'BUY SUB USER'. Click BUY. Simple as that. Remember to have ...
How to download the list of agents in the account from the Moitele User portal?
Log-in to your admin account at the user portal. 2. Go to the Agent/DID module. 3. Click on the download button which is placed near to the Add Agent/PBX connect button. 4. The exported file is ready for downloading and will be available in the ...