Can we call as 'Unknown' or random numbers as caller IDs?

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• Are there any restrictions on the numbers to be used as caller IDs?

  Moitele recommends to use legal, genuine phone numbers as caller IDs. We also recommend our customers to be able to prove the ownership of the phone numbers when issues arise. Across the world, all the major telecom providers have improved their spam ...

• How to delete numbers from Do Not Call Registry (DNC) from the user portal?

  Admin are only allowed to remove numbers from the DNC number pool. Step 1: Login to the user portal as an admin. Step 2: Navigate to the DNC module. Step 3: Click on the pen icon for the number pool you have created. Step 4: If you want to delete all ...

• How to assign numbers to Do Not Call Registry (DNC) from Moitele softphone?

  Inorder to assign a number as DNC, admin has to enable DNC feature in user portal. Click Here to know how admin can enable DNC feature in the user portal. Step 1: Once the admin has enable DNC feature in the user portal, login to the Moitele ...

• How to check the call answering probability in the user portal?

  Call Answering Probability refers to the likelihood that the recipient will answer a dialled number. Step 1: Login to the user portal with your credentials. Step 2: Click on Tools module and click on Call Answering Probability (CAP) Step 3: Enter the ...

• How can I download call recordings?

  Follow these quick and easy steps to generate downloads for call recordings. Go to 'Calls' page and filter the data you wish to download. You can filter the data by Number, Date, Call status, Call type, Caller ID, Display name and Agent name. In the ...