Can we call as 'Unknown' or random numbers as caller IDs?
We do not allow calls with out a genuine phone number or valid phone number in international format. We do not allow calls as 'Unknown' or random numbers as caller IDs.
Are there any restrictions on the numbers to be used as caller IDs?
Moitele recommends to use legal, genuine phone numbers as caller IDs. We also recommend our customers to be able to prove the ownership of the phone numbers when issues arise. Across the world, all the major telecom providers have improved their spam ...
How can I download call recordings?
Follow these quick and easy steps to generate downloads for call recordings. Go to 'Calls' page and filter the data you wish to download. You can filter the data by Number, Date, Call status, Call type, Caller ID, Display name and Agent name. In the ...
Can we display our existing business phone number as caller ID?
Yes, you can use your business phone number as caller ID as long as you can prove the ownership of the phone number. We also recommend to check if the number is active at the time of making the outbound calls.
Does Moitele offer call recording service?
Yes, Moitele offers call recording service upon request. We do not charge the call recording service as on the date of writing this article. For an updated info, please contact our team over live chat or a ticket. Call recording is an optional ...
Where to find the call status codes in the calls page ?
Our 'Calls' section gives comprehensive information about call history. This section provides you details of successful calls as well as failed calls. Along with call history, we also give call status (Answered/Busy/Failed/NoAnswer), we also provide ...