In the user portal, only the admins have the privilege to view the balance.

In order to view the current balance, follow this steps

Step 1: Login to the portal as an admin.

Step 2: Once after successful logging in, you will be able to view the current balance on your header near to Whats New button.

If you want to know more detail about your payment deductions in the user portal,

Step 3: Click on the billing module to view in detail.