How does moitele ensure service uptime?
Moitele has been actively reviewing its network regularly to ensure stable uptime. As on today, Moitele has 99.99% uptime for calling services (as on 21st April 2022, check https://status.moitele.com ). One of the major concerns for all telecom operators is the Distributed Denial of Service attacks. Moitele protects its service at multiple levels -
- DNS level protection: Moitele uses Premium DNS Service from Namecheap. This Premium DNS using Anycast DNS to server the DNS queries from multiple POPs. This ensures faster resolution and redundancy.
- Dedicated network: Moitele uses Packet Accelerator service from Subspace. This service facilitates optimal routing of packets from the traffic originator to our servers on a dedicated network. This secures the traffic from packetloss, congestion offering high quality voice with better MoS/QoS values
- DDoS protection: Moitele also utilises the DDoS protection from Subspace which is exclusive for real-time communication service providers like Moitele.
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Where can I check Moitele's uptime?
Moitele's uptime offers you insights into the status of our systems and servers . 1. Login to the Moitele User Portal. 2. Clicks on the Tools module. 3. Click on Moitele Network. 5. You will see Uptime, Overall uptime, Response time and recent ...
How can I monitor system downtime and uptime?
You can view the status of Moitele systems on our uptime monitoring site- https://status.moitele.com Systems are monitored across three geographical locations across the world View status updates and uptime up until 90 days. Watch the video below:
Does Moitele offer call recording service?
Yes, Moitele offers call recording service upon request. We do not charge the call recording service as on the date of writing this article. For an updated info, please contact our team over live chat or a ticket. Call recording is an optional ...
How can I use Webhook URL in Moitele softphone?
Webhook URL is an integration we offer that allows users to log data from the softphone into their database. Users can pass information from their Moitele account using webhook url. Basically, this integration allows you to record live actions into ...
What are the compatible soft phone apps and devices to make calls using Moitele service?
Moitele's cloud telephony service is accessible through standard SIP protocol. All the soft phone apps, IP phones, devices using the standard SIP protocol are compatible with Moitele. For example we have verified the following apps to be compatible ...