How to add a blacklist number to the list?
1. Login to your admin account in the user portal
2. Go to DNC module
3. Click on blacklist
4. Click on the Add button
5. Create a black list name.
6. Assign the team
7. You can always add numbers in two ways.
- Attach a list of numbers in csv format and click on the browse button and add.
- Type the number in the add button text box and click on + icon.
8. Click on Submit button
How to add/remove/edit an active destination list?
Add a new active destination 1. Login to your admin account in the user portal 2. Go to DNC module 3. Click on Active destination. 4. Click on add button 5. Enter the name for the destination. 6. Assign the team 7. Select the countries which you want ...
How to use global DNC number pool?
Global DNC number pool functions as a master key that restricts certain numbers across all agent/PBX accounts in the customer portal. Easily set it up following these instructions carefully. Manually adding numbers to DNC 1. Login to your admin ...
How to add/remove a call disposition in the call module?
Call Disposition in the Moitele User portal refers to the categorisation of leads generated from the outcome of an inbound or outbound call. Follow these steps to add call disposition to the calls. 1. Login to the admin account in the user portal. 2. ...
How to buy a caller id/DID/phone number from the Moitele User portal?
Log-in to your user account in the user portal. 2. Go to the Agent/DID module. 3. Click on the DIDs. 4. Click on the Buy phone number button. 5. Select the respective country and state from the drop down list according to your requirement. 6. After ...
How to download the list of agents in the account from the Moitele User portal?
Log-in to your admin account at the user portal. 2. Go to the Agent/DID module. 3. Click on the download button which is placed near to the Add Agent/PBX connect button. 4. The exported file is ready for downloading and will be available in the ...