How to add a new team in customer portal?
Teams section in Motele customer portal allows users to manage team members, create teams, assign them to roles. Creating a team allows users to smoothly add and manage team members in the portal. Add a new team easily in the customer portal by following the steps below:
1. Login to www.app.moitele.com using the admin account. Admin account grants users specific rights to create and manage teams and team member
2.Once login is complete, navigate to the teams section from the panel to the left
3. Click on Teams in the teams section. It is next to the "Team members" button
5. To add a new team click on "Create"
5. To add a new team click on "Create"
6. Enter a name for your team. Click on "create" at the bottom of your page to save the new team.
7. The team has been successfully created and agents can be added to the new team.