How to add/remove/edit an active destination list?
Add a new active destination
1. Login to your admin account in the user portal
2. Go to DNC module
3. Click on Active destination.
4. Click on add button
5. Enter the name for the destination.
6. Assign the team
7. Select the countries which you want to be in the active destination list.
8. Click on the save
Edit an existing active destination
1. Click on the pen icon on which team you wish to edit the active destination.
2. Make the necessary changes and click on update.
Remove an active destination
1. Click on the trash icon on which team you wish to delete.
2. Click on Yes to confirm.
Related Articles
How to add a blacklist number to the list?
1. Login to your admin account in the user portal 2. Go to DNC module 3. Click on blacklist 4. Click on the Add button 5. Create a black list name. 6. Assign the team 7. You can always add numbers in two ways. Attach a list of numbers in csv format ...How to use global DNC number pool?
Global DNC number pool functions as a master key that restricts certain numbers across all agent/PBX accounts in the customer portal. Easily set it up following these instructions carefully. Manually adding numbers to DNC 1. Login to your admin ...How to add/remove a call disposition in the call module?
Call Disposition in the Moitele User portal refers to the categorisation of leads generated from the outcome of an inbound or outbound call. Follow these steps to add call disposition to the calls. 1. Login to the admin account in the user portal. 2. ...How to delete numbers from Do Not Call Registry (DNC) from the user portal?
Admin are only allowed to remove numbers from the DNC number pool. Step 1: Login to the user portal as an admin. Step 2: Navigate to the DNC module. Step 3: Click on the pen icon for the number pool you have created. Step 4: If you want to delete all ...How to assign numbers to Do Not Call Registry (DNC) from Moitele softphone?
Inorder to assign a number as DNC, admin has to enable DNC feature in user portal. Click Here to know how admin can enable DNC feature in the user portal. Step 1: Once the admin has enable DNC feature in the user portal, login to the Moitele ...