How to check the SpamStatus™ of agent’s caller id on Moitele User portal?
Check SpamStatus to monitor your agent’s caller id. so that you can take appropriate actions
In order to check the SpamStatus™
Log-in to your account at the user portal.
2. Go to the Agent/DID module.
3. Click on the spam status button under the spam check section on the agent which you wish to check.
4. You will be redirected to the spam monitoring tool.
5. The details about the caller id are displayed.
6. If the number is marked as spam, it's time to change the agent's caller id.
How to edit/update an existing agent on Moitele User portal?
Follow a few simple steps and easily edit existing agents to your account! Any of the following actions can be done under an existing agent. Change username Change password Change caller id Change the agent status Change agent username Log-in to your ...
Are there any restrictions on the numbers to be used as caller IDs?
Moitele recommends to use legal, genuine phone numbers as caller IDs. We also recommend our customers to be able to prove the ownership of the phone numbers when issues arise. Across the world, all the major telecom providers have improved their spam ...
Can we display our existing business phone number as caller ID?
Yes, you can use your business phone number as caller ID as long as you can prove the ownership of the phone number. We also recommend to check if the number is active at the time of making the outbound calls.
How to change agent "Caller ID"?
Moitele's customer portal allows users to edit data within different sections. Users can edit agent information by following these simple steps: 1. Navigate to www.app.moitele.com and login using your admin account Admin Account Login 2. Admin ...
How to add new agents on Moitele User portal?
Follow a few simple steps and easily add new agents to your account! Log-in to your account at the user portal 2. Go to Agent/DID. 3. Click on Add Agent/PBX connect. 4. Click on create agent 5. Fill in the details according to the standard. 6. Click ...