The new customer portal update allows users to filter through active calls in the calls section. This article will explore how to use the filters in the active calls section.

1. Visit https://app.moitele.com/login

2. Login using Moitele credentials (please choose the relevant account type: agent, admin and teams)

3. Navigate to the calls section from the left-hand side panel and click on "Active Calls"

4. On the "Active Calls" section, users can filter calls from specific agents,  through call status and destination

5. After clicking on 'search', the user can view all the active calls in live time