Step 1: If you have not created Call label codes, ask your portal admin to create call label code in the user portal.

Step 2: Ask your admin to enable Call Label feature in the settings page.

Click Here to know how the admin can enable Call Label feature.

Step 3: Once the admin enables the Call Label feature in the user portal, login to the moitele softphone.

Step 4: Dial a number.

Step 5: Once the conversation is ended, a screen comes in the softphone asking to select the Agent Call Label.

Step 6: Select the Call Label accordingly.

Step 7: Click on save and close.

Step 8: Wait until the Call Label is saved to the assigned number.

Step 9: Call Label is assigned to that particular number.