How to use global DNC number pool?
Global DNC number pool functions as a master key that restricts certain numbers across all agent/PBX accounts in the customer portal. Easily set it up following these instructions carefully.
Manually adding numbers to DNC
1. Login to your admin account at https://app.moitele.com/
Creating bulk uploads
1. Navigate to the DNC section of the customer portal and click on "Add +"
2. Users can edit existing number pools by clicking the edit icon
3. Click "upload" to add an existing CSV file with numbers
4. If there is no existing file, users can click "Download Template", and populate number data into the CSV file
6. After uploading the file, click on update to save the changes. It may take a few moments to upload the data depending on the file size. Please be patient and do not refresh the browser.
Related Articles
How to add a blacklist number to the list?
1. Login to your admin account in the user portal 2. Go to DNC module 3. Click on blacklist 4. Click on the Add button 5. Create a black list name. 6. Assign the team 7. You can always add numbers in two ways. Attach a list of numbers in csv format ...How to buy a caller id/DID/phone number from the Moitele User portal?
Log-in to your user account in the user portal. 2. Go to the Agent/DID module. 3. Click on the DIDs. 4. Click on the Buy phone number button. 5. Select the respective country and state from the drop down list according to your requirement. 6. After ...How to use P2P engine for making calls ?
Our Moitele softphone works with multiple engines. The default engine is WebRTC. However, when this default engine does not work, you can choose P2P engine. P2P engine creates a mini conference between the caller and the callee. To use this engine, ...How to use the new Moitele widget for Zoho CRM?
The latest version of Moitele's softphone widget for Zoho CRM offers users a new design that improves user experience significantly. This article will be a guide on using the updated widget. To learn how to set up Moitele's softphone widget for Zoho ...How to add/remove/edit an active destination list?
Add a new active destination 1. Login to your admin account in the user portal 2. Go to DNC module 3. Click on Active destination. 4. Click on add button 5. Enter the name for the destination. 6. Assign the team 7. Select the countries which you want ...