How to setup call forwarding for your DID in Moitele user portal?

How to setup call forwarding for your DID in Moitele user portal?

1. Login using the admin account at https://app.moitele.com/login

Moitele Customer Portal Login

2. Navigate to the Agents/DIDs section on the left-hand side panel




3. Select DIDs (Phone number) to view all active DIDs and agents assigned.




4. Click on the edit icon under 'Actions'.




5. Select 'Agent/PBX' from the drop-down menu, and choose 'Call Forwarding' 



6. Setup the call forwarding according to your need. For example, consider a case where every incoming call has to be forwarded to a landline or mobile number before it rings the SIP account, then one should select the option "Before Call', select the 'Phone number' , fill in the number along with country code. 


7. Click on update to update the call flow.


8. Call Forwarding has successfully completed.


    • Related Articles

    • How to setup Zoiper softphone in your Mobile?

      Here is the step-by-step setup instruction for Zoiper Mobile setup - Note:(step-by-step details below is for the iPhone users) Step 1: Open your Zoiper app. Step 2: Go to the settings option Step 3: Click on the + icon in the top right corner. Step ...

    • How to create call labels in Moitele user portal?

      Step 1: Login to the user portal as an admin. Step 2: Click on call's module in the user portal. Step 3: Click on Call Label Step 4: Click on Add to create new call label. Step 5: Enter the new call label. Step 6: Select the members you want to ...

    • How to setup Zoiper softphone in your PC?

      Here are the step-by-step setup instructions for Zoiper softphone on your PC: PC setup Step 1: Open Zoiper in your Laptop/PC. Step 2: If you already have a Voip account, please enter your login credentials. If not, click on Create Account. Step 3: ...

    • How to enable call label feature in Moitele softphone?

      Step 1: Login to the user portal as admin. Step 2: Click on settings module. Step 3: Check the Display Call Label option. Step 4: Click on save once after checking the Display Call Label. Step 5: Call Label feature will be assigned to the Moitele ...

    • How to enable Do Not Call Registry (DNC) feature for agents in Moitele softphone?

      By enabling DNC feature, agents will be able to mark numbers as DNC from softphone. Step 1: Login to the portal as a admin. Step 2: Go to the settings module and enable DNC feature for agents. Step 3: After enabling DNC feature for agents, click on ...