1. Login using the admin account at https://app.moitele.com/login
2. Navigate to the Agents/DIDs section on the left-hand side panel
3. Select DIDs (Phone number) to view all active DIDs and agents assigned.
4. Click on the edit icon under 'Actions'.
5. Select 'Agent/PBX' from the drop-down menu, and choose 'Call Forwarding'
6. Setup the call forwarding according to your need. For example, consider a case where every incoming call has to be forwarded to a landline or mobile number before it rings the SIP account, then one should select the option "Before Call', select the 'Phone number' , fill in the number along with country code.
7. Click on update to update the call flow.