How to use the new Moitele widget for Zoho CRM?

The latest version of Moitele's softphone widget for Zoho CRM offers users a new design that improves user experience significantly. This article will be a guide on using the updated widget. To learn how to set up Moitele's softphone widget for Zoho CRM , please refer to the following article: How to integrate Moitele Softphone with Zoho CRM?

1. Visit https://www.zoho.com/crm/ and login to the Zoho CRM account

2. After login, Moitele calling widget will be on the bottom right of the footer toolbar

Moitele softphone widget for Zoho CRM

3. Login using Moitele user credentials and password

Moitele Softphone login

4. After login, user can instantly start making calls by clicking on the 'call' icon next the phone number. Please note that you can not type the phone number on the widget. The new header design on the softphone allows the app to fit inside the widget for smooth navigation

New softphone header design

If you have any further questions on how to use Moitele's widget for Zoho CRM, please refer to our knowledgebase articles or feel free to email us at support@moitele.com