What are the payment options?

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• What to do when your payment is not updated?

  At Moitele, we have automated our payments made through Paypal and Credit card when paid using the links in our low balance email notifications or from our customer portal. This automation works smoothly for verified customers with history of at ...

• Do we get invoices for our payments

  Yes, we issue invoice for the amount of payment you remit via our customer portal or to our EU or US bank accounts.

• How to top up my account?

  1. To Top-Up Account balance click the ‘Add Funds’ on the TOP panel of the user portal when you log in. 2. Select the amount to be added to your account. 3. Enter the required information marker as (*). 4. Proceed to payment.

• How can I view the current account balance in the Moitele User Portal?

  In the user portal, only the admins have the privilege to view the balance. In order to view the current balance, follow this steps Step 1: Login to the portal as an admin. Step 2: Once after successful logging in, you will be able to view the ...

• KYC requirement for Australian Phone numbers

  Australian DIDs (phone numbers) have a KYC requirement. Purchase and activation of the phone numbers will be manually processed after the KYC documents are submitted and subjected to approval. The requirements are same for landline, mobile and ...