What to do when your payment is not updated?

What to do when your payment is not updated?

At Moitele, we have automated our payments made through Paypal and Credit card when paid using the links in our low balance email notifications or from our customer portal. This automation works smoothly for verified customers with history of at least three successful payments

For new customers, the first three payments may not be updated automatically. Moitele team has to manually add the payments and setup the automation. The new customer may simply submit a request to automate the payments.

We recommend to submit your billing and payment request at least 1 hr in advance or when you have at least 10 USD balance. It may take unto 1 hr to reflect the payment online in the customer portal
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