Where can I find the call rates?

You can find the call rates in the user portal.

Follow these simple steps.

1. Login to the admin account in the user portal.

2. Go to the billing module.

3. Select the call rates to see the rate for every country.

• Related Articles

• Can we get a flat pricing per agent or user?

  Yes, we offer a variety of pricing to our customers. We have noticed that Pay as you go has been the most popular billing method among our customers. In pay as you go mode, customer pays us in advance. The payment is reflected as balance in his ...

• Why are there so many prefixes in call rates?

  In general telephony, there are various categories - landline, mobiles, premium, toll-free...... Further, in many countries there are sub groups like Landlines in metro cities, landlines in cities, landlines in remote places, Mobile Network 1, Mobile ...

• Where to find the call status codes in the calls page ?

  Our 'Calls' section gives comprehensive information about call history. This section provides you details of successful calls as well as failed calls. Along with call history, we also give call status (Answered/Busy/Failed/NoAnswer), we also provide ...

• How to check the call answering probability in the user portal?

  Call Answering Probability refers to the likelihood that the recipient will answer a dialled number. Step 1: Login to the user portal with your credentials. Step 2: Click on Tools module and click on Call Answering Probability (CAP) Step 3: Enter the ...

• How can I download call recordings?

  Follow these quick and easy steps to generate downloads for call recordings. Go to 'Calls' page and filter the data you wish to download. You can filter the data by Number, Date, Call status, Call type, Caller ID, Display name and Agent name. In the ...