Agent
Where can I manage Agents or PBX connections on the portal ?
List of Agents and PBX connections are accessible from the Agents/DIDs menu on the portal. This module helps you to peform a variety of functions - View the list of active/inactive Agent/pbx accounts Edit/update agents Activate/Block the agent ...
How to add a new PBX connection on Moitele User portal?
Follow a few simple steps and easily add new agents to your account! Log-in to your account at the user portal. 2. Go to Agent/DID. 3. Click on Add Agent/PBX connect. 4. Click on create PBX connect. 5. Fill in the details according to the standard. ...
How to download the list of agents in the account from the Moitele User portal?
Log-in to your admin account at the user portal. 2. Go to the Agent/DID module. 3. Click on the download button which is placed near to the Add Agent/PBX connect button. 4. The exported file is ready for downloading and will be available in the ...
How to check the SpamStatus™ of agent’s caller id on Moitele User portal?
Check SpamStatus to monitor your agent’s caller id. so that you can take appropriate actions In order to check the SpamStatus™ Log-in to your account at the user portal. 2. Go to the Agent/DID module. 3. Click on the spam status button under the spam ...
How to edit/update an existing agent on Moitele User portal?
Follow a few simple steps and easily edit existing agents to your account! Any of the following actions can be done under an existing agent. Change username Change password Change caller id Change the agent status Change agent username Log-in to your ...
How to add new agents on Moitele User portal?
Follow a few simple steps and easily add new agents to your account! Log-in to your account at the user portal 2. Go to Agent/DID. 3. Click on Add Agent/PBX connect. 4. Click on create agent 5. Fill in the details according to the standard. 6. Click ...
How can I access agent timesheets?
Easily access agent timesheets from the agent portal on Moitele customer portal. 1. Visit https://app.moitele.com and login using agent credentials Agent Portal Login 2. Navigate to username on the top right-hand corner and click on 'Timesheet' ...
How to edit agent password?
Easily edit agent user name within the customer portal by following the steps below: 1. Login to www.app.moitele.com 2. Navigate to the "Agent" section of the customer portal Edit agent information 3. Select the agent name and click on the pen icon ...
How to change agent "Caller ID"?
Moitele's customer portal allows users to edit data within different sections. Users can edit agent information by following these simple steps: 1. Navigate to www.app.moitele.com and login using your admin account Admin Account Login 2. Admin ...
How to edit agent status on the customer portal?
This article will guide you and help you set up a new user/ agent in the customer portal. Follow the instructions carefully. 1. Login to your admin account at app.moitele.com Login using Admin Account 2. Once you have logged in, navigate to the ...
How to purchase new agents on Moitele customer portal?
Follow few simple steps and easily add new agents to you account! Log-in to your account at app.moitle.com Go to Billing> click 'BUY SUBSCRIPTION' . You will now see a drop-down menu, click 'BUY SUB USER'. Click BUY. Simple as that. Remember to have ...
Can we get a flat pricing per agent or user?
Yes, we offer a variety of pricing to our customers. We have noticed that Pay as you go has been the most popular billing method among our customers. In pay as you go mode, customer pays us in advance. The payment is reflected as balance in his ...