Softphones
How to use P2P engine for making calls ?
Our Moitele softphone works with multiple engines. The default engine is WebRTC. However, when this default engine does not work, you can choose P2P engine. P2P engine creates a mini conference between the caller and the callee. To use this engine, ...
Where can I find the Moitele softphones?
Moitele softphones are available to all our customers for free. Moitele softphone's are the most advanced soft phones available in the contact center industry. They are available from the customer portal. In order to download the softphone follow ...
Where can I select engine in Moitele softphone?
This article will show you where you can select the engine and service in Moitele's updated softphone. See below: 1. Visit https://dialer.moitele.com/MoiTele_public/index.html and you will see the login page. Moitele Softphone Login page 2. Select ...
Logging into Moitele softphones
Easily login to Moitele softphones from www.app.moitele.com Log into customer portal 1. Visit www.app.moitele.com 2. Login to your user account. 3. If you are an agent login using agent account, admin using admin account and team member using the ...
How can I test my audio in the softphone?
Test your audio in Moitele softphone by visiting the settings. Follow these simple steps. Login to your softphone and visit settings. Scroll down to 'Test Audio' and click play to check the sound. Download the audio test by clicking the three dots ...
Can I change my display name in Moitele softphones?
Moitele softphones allow you to edit your Display Name and Caller ID in settings. You can make these changes by following these simple steps. Login to Moitele Softphone Navigate to settings. Enter your new display name and/or Caller ID Please use a ...
How can I check audio output and input in Moitele softphone?
You can choose your voice output and input in the softphone settings. Follow these simple steps: Login to your softphone and go to settings. In settings, scroll down to Audio. Microphone settings allows you to choose your audio input (headset, ...
How can I record calls using Moitele softphone?
Call recording has been made easy for users. You only need to follow a few steps. Login to your user account at app.moitele.com. Access the softphone by clicking 'APPS' in the top panel. If you have difficulty finding it, read this article. If you ...
How can I start using Moitele softphone in my browser?
Follow these quick and easy steps to start using Moitele softphone ASAP on your browser. We support most browsers: Chrome, Mozilla Firefox, Microsoft edge, Opera etc. Visit app.moitele.com and enter your login details. If you forgot your password ...
What are the advantages of Moitele's browser soft phone?
Moitele's browser based softphone is one of the most advanced softphone in the industry. It is easy and simple to use as - No need to install. Works on Chrome, Firefox, Safari, Microsoft Edge, Opera Fully compatible with WebRTC Other advantages of ...
What are the advantages of Moitele Desktop softphone?
Moitele's desktop softphone is one of the most advanced softphone in the industry. It is easy and simple to use as - Easy to install. Separate app for Windows and MAC Fully compatible with WebRTC Familiar Key board shortcuts Other advantages of the ...