Where to find the call status codes in the calls page ?

Our 'Calls' section gives comprehensive information about call history. This section provides you details of successful calls as well as failed calls. Along with call history, we also give call status (Answered/Busy/Failed/NoAnswer), we also provide you the reason in greater details with a status code.  In case you face any issue with call connectivity, you may share the call status code with us. This will help resolve the issues faster. You can find the call status code in the call module in the user portal.

Follow these steps to find the call status code.

1. Login to User Account

2. Go to Call Module

3. Under call module, click on 'Call' tab

4. Enter the necessary needed information and  click on submit button.

5. You will be able to see the complete data of the call you want and will be able to find the call status with a column name "Status" with the status code.

Read more about what each code stands for HERE!

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