How to contact support?

How to contact support?

You are valuable to us and so does your feedback. There are few simple ways to reach us for customer support.

1.   For Quick Help ℹ️ and FAQ ❓ please go browse through our articles in the Knowledgebase Help Centre.

2.   On our website click the Chat Bubble 💬 on the bottom right to receive support from our Moitele Bot 🤖 or live chat with Support Team.

3.   In addition you can send us a support request at support@moitele.com and we will get back to you as soon as possible.

Watch the video below 👀 : 



    • Related Articles

    • How to register a support ticket?

      Having an issue running our application? Don't worry we got you! Drop us a ticket and we will get back to you ASAP ? Follow these steps to raise a ticket in the user portal. 1. Login to the user portal. 2. Click to the support module. 3. Use the ...
    • Does Moitele support WebRTC?

      Yes, Moitele is an advanced cloud communication service provider with a robust WebRTC support. With Moitele, you have great flexibility in using WebRTC at any stage of your business process. You may use WebRTC - You have a WebRTC soft phone and just ...
    • What to do if I have an issue with the service ?

      At any point if you have an issue, best thing is to contact support with the details of the issue. As we are also humans, sometimes we tend to be busy at work or addressing other customer's concerns. So, we request you to first go through out ...
    • How to use PortSIP softphone?

      Moitele services are compatible with any standard SIP softphone. We recommend the following soft phones freely available from Android Playstore or iOS Appstore in the order of preference - PortSIP Android app: ...
    • Logging into Moitele softphones

      Easily login to Moitele softphones from www.app.moitele.com Log into customer portal 1. Visit www.app.moitele.com 2. Login to your user account. 3. If you are an agent login using agent account, admin using admin account and team member using the ...