How to contact support?

How to contact support?

You are valuable to us and so does your feedback. There are few simple ways to reach us for customer support.

1.   For Quick Help ℹī¸ and FAQ ❓ please go browse through our articles in the Knowledgebase Help Centre.

2.   On our website click the Chat Bubble đŸ’Ŧ on the bottom right to receive support from our Moitele Bot 🤖 or live chat with Support Team.

3.   In addition you can send us a support request at support@moitele.com and we will get back to you as soon as possible.

Watch the video below 👀 : 



    • Related Articles

    • How to register a support ticket?

      Having an issue running our application? Don't worry we got you! Drop us a ticket and we will get back to you ASAP ? Follow these steps to raise a ticket in the user portal. 1. Login to the user portal. 2. Click to the support module. 3. Use the ...

    • Does Moitele support WebRTC?

      Yes, Moitele is an advanced cloud communication service provider with a robust WebRTC support. With Moitele, you have great flexibility in using WebRTC at any stage of your business process. You may use WebRTC - You have a WebRTC soft phone and just ...

    • How to setup IP restriction in Moitele customer portal?

      IP restriction allows users to add an extra layer of security for customer portal login. When IP restriction is set, only active IP addresses from a list can access the customer portal. IP restriction when set, extends to softphone login as well. ...

    • How to edit agent status on the customer portal?

      This article will guide you and help you set up a new user/ agent in the customer portal. Follow the instructions carefully. 1. Login to your admin account at app.moitele.com Login using Admin Account 2. Once you have logged in, navigate to the ...

    • How to add a new team in customer portal?

      Teams section in Motele customer portal allows users to manage team members, create teams, assign them to roles. Creating a team allows users to smoothly add and manage team members in the portal. Add a new team easily in the customer portal by ...